When a repair comes into our store, staff are trained to treat each item with care and respect. We know the items you bring in to us are valuable to you. Repairs are an integral part of the service Troy Shoppe Jewellers provides and has since 1980.
We work to provide excellent quality in our repairs. For example, when a ring comes in to be sized larger, we do not hammer or stretch the ring. We add a piece of gold to enlarge the ring. After every repair, the item is polished and cleaned to look like new. Our customers tell us over and over, their item looks new when they get the item back after a repair from Troy Shoppe Jewellers.
With work done on premises, our turn around time is very quick. Estimates are given in advance of any work and estimates are never exceeded without customers being notified prior to the work being started. We are committed to full disclosure and transparency when estimating and performing repairs.
We advocate for quality repairs done correctly, the first time.
We are dedicated to a minimal impact on the environment and recycle and reuse where possible.
Repair work is an area we strive for 100% customer satisfaction. Take a look at our Google reviews for thoughts on our work from other satisfied customers.